How to check your Viettel telephone balance

Viettel is one of the biggest telecommunication companies in Vietnam. Last year, the company launched an App named My Viettel in which you can not only check your balance, but also charge money. Now, I will show you how to use the App.

Firstly, download the App My Viettel at App Store or Google Play. When you open it, you will see the display as the following picture. Then, press the button "Khám phá ứng dụng" (which means Explore the App).

Secondly, you need to REGISTERRR your account by pressing the phrase at the bottom "Đăng ký/Lấy mật khẩu" (Register/Get password). 😊

Thirdly, at "TK hoặc Số điện thoại" (Account or phone number), fill in your phone number, and choose "Mobile" to register your telephone card's account. After that, press "TIẾP TỤC" (Continue).

Fourthly, fill in some information.

- First line "Mã xác thực" (Verification code): Press "Lấy lại" (Get) , the system will send the code to your phone number.

- Second line "Nhập mật khẩu" (Fill your password)

- Third line "Xác nhận mật khẩu" (Confirm your password)

- Forth line "Nhập mã bảo mật" (Fill security code)

After filling all information, press the button "ĐĂNG KÝ" (Register).

Fifthly, after successfully register, now it's time to LOGGGG INN!! 😉

- First line: fill in your phone number

- Second line: fill in your password.

Then, press the button "ĐĂNG NHẬP" (Log in).

Yeah, you now log in successfully!!!😋💪

Your account's homepage will look as this following picture.

There are four main sections:

(1) The account's information (including your name, and phone number)

(2) The phone card balance:

"TK CHÍNH": Main balance 

When you charge money, the amount of money will be displayed here, and also you can use the money to call EVERY other phone numbers. (So cool!!! 😊)

"TK K.MÃI": Promotion balance 

Every month, there is one day that your promotion balance will be added 50% of the money you charge into the main balance on that day.

Ex: there is 50% promotion on Feb 28. If you charge VND100,000, there is VND100,000 in your main balance and VND50,000 in your promotion balance.

The money of promotion balance is usually used for calling to Viettel phone numbers ONLY.

"TK DATA": Data balance for the Internet

(3) Services:

"Chi tiết": The balance's details 

"Tra cước": Check your balance record

"Nạp cước": Charge money

(4) Viettel Privilege.

Let's look at some other buttons and their functions in your homepage.

(1) Main Menu

(2) Self Consultation: to help you find out your suitable services.

(3) QR Code

(4) Search

(5) Add or Remove some other services

(6) Homepage

(7) Services

(8) Customer Service

(9) Store

(10) Announcement

Some common functions:

I/ CHECK your PAYMENT RECORD in detail:

Press the button "Tra cước" in your homepage. There are some timing options for you to choose:

"7 ngày gần đây": in the last 7 days.

"30 ngày gần đây": in the last 30 days

"Tuần này": this week

For example, I chose "7 ngày gần đây" and after that, a new page will show up.

"TỔNG CƯỚC TẠM TÍNH": Estimated total fee (used in 7 days)

There are four categories :

"TẤT CẢ": All

"GỌI": Calls

"SMS": Messages

"DATA": Internet

You can see at the right side of each item listed in every category is there fee for each service.

II/CHARGE MONEY:

Press the button "Nạp cước" in your homepage. There are some charging options:

1."Nạp thẻ cào" (through codes): There are a lot of small shops on the streets which hang the board "Viettel" or other telecommunication companies. They sell codes for charging money into cellphone card. All you need is just to fill in the codes beneath the gray layer on the card as the picture below.

2. "Nạp qua Bank Plus" (through Bank Plus).

3. "Thanh toán trực tuyến" (Online Payment):

After pressing this button, the display as the picture below will come up.

1/Choose between "Trả trước" (Prepay) and "Trả sau" (Postpay)

2/Fill in your phone number at the first line "Số điện thoại"

3/Fill in the amount of money you want to charge at the second line "Số tiền thanh toán"

4/Fill in the phone number to receive (announcement) messages at the third line "Số di động nhận tin nhắn".

5/Fill in security code at the forth line "Mã bảo vệ".

6/Tick at the box to confirm that you have read and agree with the terms of use ("Tôi đã đọc và đồng ý với Điều khoản sử dụng dịch vụ).

7/Press the button "Thanh toán" (Payment)

Then, the next page shows up.

8/ Choose your type of credit card.

9/ Fill in your card number at "Số thẻ"

10/Fill in CVN

11/Select expiry date.

12/Press "Thanh toán" (Payment)

Above is all the information that I think is useful for foreigners using Viettel. Please let me know if you have any suggestions or comments on the post.

Source: Viettel website and personal experience 😊